Social listening is the process of mining valuable business insights from the vast amount of semi-structured and unstructured social media data to enable informed business decision making.
How can we Help?
We can help you make sense of your social media big data to discover what consumers are saying about your brand, products, and competitors. We have expertise in mining valuable business insights from:
social media text (e.g., tweets), customer comments, and product reviews.
social media network analysis to identify influential customers, generate leads and drive sales.
Search engines trends and topic analysis, apps data analysis, location, hyperlinks, and actions (e.g., likes, shares).